Privacy Policy

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Effective Date: September 22, 2026

Love the Obsession (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect when you visit lovetheplottwist.com, place an order, contact us, or otherwise use our website, and how we use and protect that information.

INFORMATION WE COLLECT

We may collect information you voluntarily provide, including your name, email address, telephone number, billing and shipping addresses, order details, messages, and customer-service communications.

When you use our website, certain information may be collected automatically, including your IP address, browser and device information, pages viewed, referring website, and interactions with our site. Cookies and similar technologies may be used to operate the website, remember preferences, analyze performance, and improve your shopping experience.

PAYMENT INFORMATION

Payments are processed securely by GoDaddy Payments or another payment provider displayed during checkout. We do not directly store your complete credit- or debit-card number. Payment providers process your information according to their own privacy policies and security practices.

HOW WE USE INFORMATION

We may use your information to:

• Process, fulfill, ship, and track orders
• Send order confirmations and service-related updates
• Respond to questions and provide customer support
• Prevent fraud and protect our customers, business, and website
• Maintain and improve our products, website, and services
• Comply with applicable legal, tax, accounting, and regulatory requirements
• Send marketing communications when you have requested or consented to them

HOW WE SHARE INFORMATION

We may share information only as reasonably necessary with companies that help us operate our business, including website-hosting providers, payment processors, shipping carriers, analytics providers, customer-service tools, and professional advisers.

We may also disclose information when required by law, to protect legal rights or safety, or in connection with a merger, sale, financing, or transfer of all or part of our business.

We do not sell personal information for monetary payment.

COOKIES AND ANALYTICS

Our website may use essential cookies needed for shopping-cart, checkout, account, security, and website functions. We may also use analytics or similar tools to understand website traffic and improve our services. Your browser may allow you to block or delete cookies, although some website features may not function correctly afterward.

THIRD-PARTY LINKS

Our website may contain links to third-party websites or marketplaces, including eBay and Mercari. Those services operate independently and have their own privacy policies. We are not responsible for the privacy practices or content of third-party websites.

DATA RETENTION AND SECURITY

We retain information for as long as reasonably necessary to fulfill orders, provide services, maintain business and tax records, resolve disputes, prevent fraud, and comply with legal obligations.

We use reasonable administrative, technical, and organizational safeguards to protect personal information. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

YOUR PRIVACY CHOICES

Depending on where you live, you may have the right to request access to, correction of, or deletion of certain personal information, or to object to or limit certain uses of your information. You may also unsubscribe from marketing emails by using the unsubscribe option included in those messages.

To submit a privacy request, contact us through the Contact Us feature on lovetheobsession.com or call (855) 746-7578. We may need to verify your identity before completing a request.

CHILDREN’S PRIVACY

Our products may be intended for children, but our website and online store are intended for purchases by adults. We do not knowingly collect personal information directly from children under 13. If you believe a child has submitted personal information to us, please contact us so we can review and delete it when appropriate.

CHANGES TO THIS POLICY

We may update this Privacy Policy periodically. Any updated version will be posted on this website with a revised effective date. Your continued use of the website after an update means the revised policy applies to your use of the site.

CONTACT US

If you have questions or requests regarding this Privacy Policy, contact Love the Plot Twist through the Contact Us feature at lovetheobsession.com or call (855) 746-7578.